Interview with Siddharth Gandhi

Head-Marketing, Sales and Business Development, Autoform India

Date: 02 Jul 2013
Siddharth Gandhi, Head-Marketing, Sales and Business Development, Autoform India

Company Description: Autoform is the leading provider of car seat covers in India which has a presence of over 25 years. It is the largest OEM supplier of PU/PVC accessory seat covers to all major OEMs in India like Honda, M&M, Hyundai, General Motors, Fiat, Nissan, Volkswagen, Yamaha, Skoda, Mahindra Renault, along with automotive retailers like Carnation, Reliance and Car Plus. The homegrown firm’s plant at Dehradun, Uttarakhand is equipped with German CNC auto cutters and Japanese automatic stitching machines. The company also develops a wide variety of innovative and attractive designs at its in-house design studio.

 

It’s a known fact that Autoform India is the largest OEM supplier of PU/PVC accessory seat covers to all major automobile manufacturers in India. However, could you run us through the genesis of the company?

Autoform India is about 25 years old. We started with car seat covers sometime back in 1987 and ever since then we have been only into this business. And these are the products that we felt would have a big market potential. This is because there is a need for Indian customers to dress up their interiors.  This was realised by us way back in 1990s when people started putting seat covers in their cars. This is how the journey had begun because the need to have nicely dressed seat covers became an integral part in the car owners’ lives. This is because the environment over here is quite dusty and polluted. As a result, the car seats tend to get shabby after three months of purchase. So what we realised was that we can really protect these seats (from dust) by putting seat covers. Gradually, we also focussed on the styling and comfort elements with the covers. This is how we went a level up with our product portfolio.

 

You have established a plant at Dehradun, Uttarakhand which is spread over an area of 100,000 square feet. What is the current capacity of this plant? Do you have any plans to enhance the capacity?

Infact, we have enhanced the size of the facility to 1.5 lakh square feet and are now producing 20,000 seat covers per month. Depending on the market demand, we can ramp up this further to 38,000 seat covers per month.

 

Where exactly is Autoform designing and developing its products? Do you have a technical tie-up with any overseas manufacturer?

No, we are not having a technical collaboration with any partner. We have an in-house design team which looks after all these operations and usually it is looked after by the plant heads who try to figure out the kind of elements which will appeal to the end customer. Moreover, we travel across the country and abroad to seek design inputs. Interestingly, the source of inspiration for a lot of our designs has been shoes. You can see a lot of design patterns in the shoes. We try to replicate that with our seat covers. And in the end, it all boils  down to the end user. Although we may come up with multiple designs, only those ones are handpicked that are approved by the end customers. And the designs are chosen based on the survey that we do across our network of dealers.

 

Besides running your own distribution network, you are also selling your products through Carnation, Reliance and Car Plus. Does that mean the aftermarket vertical is more important to you than the direct one? And are you open to the idea of selling your products through multi-brand retailers?

We are open to the idea of selling our products through Large Format Retailers (LFR), which is gaining a lot of momentum. This is because they have the brand, service, podium and people will have that trust developed more for them than the aftermarket.

 

You are delivering your products to a number of marquee clients. As the market is witnessing a slowdown, is your business getting impacted?

Yes, we have already been supplying to Honda, Hyundai, Volkswagen, General Motors, Fiat, Nissan, Toyota, Tata Motors, Skoda, and have also started with the two-wheeler segment with Honda and Yamaha motorcycles.  The slowdown that you are talking about is majorly because of the sunfilm business going down. Earlier, when the customers used to go to the retailers for sunfilms, they used to go for other products like seat covers. But with car manufacturers looking to connect with the end customer (during slowdown) by doling out freebies, we have the upper hand.  Even though there is a decline in the aftermarket vertical for us, we have got an additional opportunity as OEMs are looking for seat covers from us. This is because they want to bundle up with freebies in order to aggressively push sales. So in the direct market, there is still an upward swing. Additionally, we are also looking for enhanced business opportunities with more car players expanding their operations here.

 

You are primarily catering to the passenger car segment. Going forward, do you have any plans to diversify into CV, two-wheeler, three-wheeler or construction equipment segments?  If yes, can you share the timeline with us?

As I just mentioned, we have started serving Honda and Yamaha for their motorbikes. Going forward, we would also be dispatching our products to Hero MotoCorp and Bajaj Auto.  Maybe TVS may also follow soon. We would also be looking at Suzuki (bikes) at some point of time. As you are aware, we are basically a stitching company whether it is for two-wheelers or four-wheelers. So we are into anything that requires stitching PUC material. We can make different kinds of products at voluminous levels. Apart from this, CV segment is something we have not yet focussed on. But we are going to supply something to Ashok Leyland for their CVs.

 

Was there any set of challenges in your business before? And are there any new challenges that have come up?

Naturally, there were a lot of challenges in the beginning. As we are running a mega facility at Dehradun, it was a bit difficult for us to supply our products across the nation. There were other local manufacturers too who are present in the unorganised sector selling their products to the end retailers. There are about 2,000 seat cover manufacturers in India who are running some corner shops that have around four people are who stitchers, fitters, masters and cutters. Currently, out of 100 seat covers that get sold in the country, we manage to sell 8. With this penetration figure (of 8pc), we call us the market leader in that space. All our products are genuine and are offered at reasonable rates.  We will never devalue our products by downgrading our product’s quality.

 

As the market evolves, do your customers seek any sort of customisation? If yes, can you run me through it?

The car buyers will definitely seek a lot of customisation. That is the only reason we keep on changing the designs of our products after every six months. Even though the products’ chemical composition remains the same, we either tweak the existing design or add some material while developing it.  For example, we came up with jute seat covers. We also try to make our seat heat-resistant. A lot of our customers are multiple car owners. So if they are happy with a particular customisation, they will look forward to approach us for their second or third cars.

 

Do you get a major chunk of your business from premium car buyers?

Majorly, our customers are from the B+, C and D segments. But the A segment buyers have also started opting for our products. The quality that we will offer in these segments will be on par with what you have seen with the high-end categories.

 

Are you also exporting your products anywhere? If yes, can you mention the countries?

We have started exporting our products to the UK. But now we have stopped that. We will be targeting Gulf Cooperation Council (GCC) countries like UAE, Saudi Arabia, Oman, etc. We are also considering Turkey for that matter.

 

How do you see the car upholstery industry evolving in India in the next few years? And what is your vision for the company?

The car upholstery industry will be evolved to a great extent as people are increasingly looking to redefine their vehicle’s interiors. This is because a car is like a second home for a consumer. The maturity levels of the upholstery buyers will also improve a few years down the line. The vision that we have with this company is that we want to propagate the significance of seat covers in the market along with the USPs of our products. We want to do it at the mass level so that our customers atleast register our brand in their minds when it comes to seat covers. With this we want to connect directly with the end customer and probably set up online operations wherein we can deal with them directly. The seat cover industry will be worth 500 crore by 2015 and Autoform should account for 20pc (100 crore) of that amount.


Tags Siddharth Gandhi Head-Marketing Sales and Business Development Autoform India


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Siddharth Gandhi
Date - 02 Jul 2013

Head-Marketing, Sales and Business Development, Autoform India





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