Breakdowns happen when you least expect them. For Indian drivers, roadside emergencies often lead to frustrating delays, vulnerability, and anxiety. Recognising the need for better support, GoMechanic, India’s leading car service and repair platform, has introduced ‘Top Assist’, a 24x7 nationwide roadside assistance service.
With affordable pricing, seamless coverage, and rapid response times, Top Assist aims to bridge the gap in emergency support for drivers across the country.
A study by the International Road Federation revealed that 60% of Indian drivers rank quick response times as their top priority during emergencies. Yet, most existing services—often priced above Rs 3,000 annually—fail to deliver on this need. Drivers frequently face long wait times, especially on highways and in rural areas, leaving them stranded and anxious.
“The roads have changed, but the support drivers rely on hasn’t,” said Himanshu, co-founder of GoMechanic, adding that, “Breakdowns aren’t just about inconvenience—they leave drivers stranded and uncertain. Top Assist ensures that help is no longer a question mark. It’s there when you need it, every time.”
India’s roads see over 230 million vehicles annually, with countless drivers encountering challenges like flat tires, breakdowns, and other emergencies. GoMechanic’s Top Assist is set to revolutionize roadside assistance with its comprehensive, nationwide reach. Covering more than 3,000 cities and 20,000 pin codes, it ensures that help is available anywhere, from bustling metros to remote highways.
Key Features of Top Assist
24x7 Emergency Towing: Reliable towing services at any time, anywhere.
Flat Tyre Repairs: Quick fixes to get you back on the road.
Battery Jumpstarts: Solutions for dead or weak batteries.
Lockout Assistance: Help to regain access if locked out of your vehicle.
Fuel Delivery: Emergency fuel supply when you run out.
Medical Assistance: Ambulance dispatch and tele-consultations for urgent medical needs.
During its soft launch, Top Assist garnered an overwhelming response, with over 1 lakh drivers subscribing, highlighting the immense demand for a reliable and affordable roadside assistance solution. At an introductory price of just Rs 99, the service reflects GoMechanic’s vision of making essential support accessible to all drivers, regardless of location.
“Roadside emergencies shouldn’t leave anyone feeling stranded or helpless,” said Muskan Kakkar, Co-founder of GoMechanic. “Top Assist isn’t just a service—it’s a promise to ensure that every driver has dependable help, anywhere and anytime they need it,” added Muskan.